Legal information

Company Information

AGMC - Arabian Gulf Mechanical Center 
P.O. Box 8827
Dubai, U.A.E
Albatha Automotive Group
Email: rollsroyce@agmc.ae 
International Enquiries: +971 4 3391 555 / +971 800 RRAGMC (772462)

Legal Information

Terms & Conditions

Please read these terms and conditions carefully. By accessing our website (www.rolls-roycemotorcars-agmc.com) and any pages thereof, you declare your acceptance and agreement to be bound by the terms and conditions below. If you do not agree to the terms and conditions below, kindly do not access this site, or any pages thereof. However, if you have any questions about this Policy or if you would like to seek any further clarification, please address your questions or enquires by visiting Contact Us page.


1. Copyrights

“© Copyright AGMC. All rights reserved.” The text, images, graphics, sound files, animation files, video files, and their arrangement on AGMC and/or Albatha Automotive Group website are all subject to copyright and other intellectual property protection. You may download the downloadable content only for your personal use for non-commercial purposes (unless such purposes are being authorized in writing by AGMC). Unless otherwise indicated in writing by AGMC and/or Albatha Automotive Group, no one is authorized to copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code, whether in whole or in part, for whatever use or purpose. Some images may be subject to third parties’ copyrights.


2. Trademarks

Unless otherwise indicated, all trademarks on this website are subject to trademark rights of AGMC and/or Albatha Automotive Group including all marks, model names, logos, and emblems.


3. No Warranties and Representations

The information on this website is provided “as is” and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, or fitness for any particular purpose.
Any vehicle-related data and information provided on this website should be considered as representing approximations. Some of the information provided reflects the views of AGMC or Albatha Automotive Group. Where such information relates to future trends, events or circumstances; on the other hand, the fact is usually indicated by use of terms such as “expect”, “plan”, “intend”, or the like. As future developments are subject to varying and frequently unforeseeable factors, no guarantee can be given as to the accuracy of statements made relating to such future trends, events or circumstances. AGMC will update any such statements at its own discretion. The stock market and economic data, rates, indices, prices, news, general market-related information etc. made available is provided solely as a source of information for visitors to AGMC and/or Albatha Automotive Group websites, and does not represent investment advice or any other form of recommendation. Where our websites present recommendations from analysts, AGMC and/or Albatha Automotive Group gives no guarantee of their efficacy, in particular also with regard to the accuracy and completeness of the assumptions and conclusions underlying the said recommendations. Please check all information before using it in any way. Binding information can only be provided in response to specific enquiries.


4. No Liability

While the information provided is believed to be accurate, it may vary from time to time or due to any change made by the manufacturer. In no event shall AGMC or any other member of Albatha Automotive Group be liable to any person for any damages of any kind, including but not limited to special, indirect or consequential damages relating to this information or associated material. AGMC and all members of Albatha Automotive Group shall not be responsible for the contents of websites that are maintained by third parties and therefore waive their liability for any links from this website to other websites that do not belong to AGMC or Albatha Automotive Group.


5. Indemnification

As visitor of our website, you agree to indemnify and keep AGMC and any other member of Albatha Automotive Group indemnified from and against all costs, claims, demands, liabilities, expenses, damages or losses (including without limitation consequential losses, loss of profit and loss of reputation, and all interest, penalties and legal and other professional costs and expenses) arising out of or in connection with your breach to any of these Terms and Conditions.


6. Special information services

Please note that some of the information and communication services accessible by way of portals from the website of AGMC and/or Albatha Automotive Group are additionally subject to the conditions of use of the portals concerned.


7. No Licenses

No license to use any of the intellectual property of AGMC and/or any other member of Albatha Automotive Group or the intellectual property of third parties has been granted by this website.


8. Permissible Use

You undertake not to misuse the services offered, in particular not to bypass any security measures implemented by the information services; nor to use any devices or run any applications which result in, or may result in, damage to the systems of AGMC and/or Albatha Automotive Group or malfunction of them, in particular as a result of modifications to the physical or logical structure of the servers or the network of any member of Albatha Automotive Group or of other networks; nor to integrate the information services, in whole or in part, into other web content, whether private or commercial; nor to utilize the services for commercial profit.

Privacy Policy

AGMC respects the privacy of every individual who visits its websites. Any information collected from you will (i) firstly be used to provide you with the service or information that you request for and (ii) secondly to improve our ability to serve you, herein after referred to as “Information.” We do this in light of the authorized usage of the information given to AGMC as per your consent and in compliance with the applicable laws and regulations.

The Information will not be disclosed to anyone outside of AGMC. However, we reserve the right to disclose the Information upon need-to-know basis either to our parent company “Albatha Automotive Group,” its affiliates, or sister companies whenever necessarily required in order to provide you with the requested service or information. Other than that, the Information will be treated as confidential in accordance with the legal provisions under UAE law concerning data protection.

If you have any specific questions that are not covered on this page, please mail your enquiry to:

AGMC
P.O. Box 8827
Dubai, U.A.E
Email: rollsroyce@agmc.ae
International Enquiries: +971 4 3391 555 / +971 800 RRAGMC (772462)

How we use cookies

What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: www.allaboutcookies.org

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Use of cookies by Rolls-Royce Motor Cars

Within this website cookies are used to facilitate features and functions which improve your browsing experience. They are also used to measure the performance of the site and the ways in which visitors navigate their way around.  No personally identifiable information is collected by the cookies on our sites. 

The below information details the cookies we use, how to prevent these being written and the impact of doing so on your browsing experience.

Disabling/Enabling all cookies

You can accept or decline cookies by modifying the settings in your browser. However, you will not be able to use all the interactive features of the site if cookies are disabled.

Most recent web browsers allow control over the cookies saved through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Disabling/Enabling specific cookies

Rolls‑Royce Motor Cars are working to provide the ability for you to manage your cookie preferences within our website, but this is functionality is currently under development. As an interim step we have detailed below all the cookies set by our websites, their purpose and details of how to opt out where available.

More information about cookies

There are four main types of cookies used by websites. These categories are described below, based on the information published in the International Chamber of Commerce Cookie Guide;  

Strictly Necessary Cookies – Enable services you have specifically asked for

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Performance Cookies – Collect anonymous information on the pages visited

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality Cookies – Remember choices you make to improve your experience

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting/Advertising Cookies – Collect information about your browsing habits in order to make advertising relevant to you and your interests.

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

The tables below explain the cookies we use and why. The information is updated regularly but if a discrepancy is found then please contact us.

COOKIE NAME PURPOSE TYPE DURATION 
Car Configurator RROCXML
SESSIONID
This cookie is needed to identify the user's configurator session within the car configurator system. Strictly Necessary Session Only
EMO VicinityUser This cookie indicates that an annonymised user is actively using the site. This cookie is deleted when the browsing session is closed. Strictly Necessary Session Only
JSESSIONID JSESSIONID This cookie indicates that an annoymised user is actively using the site and is used to measure how many users are visiting the site at any given time.  This cookie is deleted when the browsing session is closed. Strictly Necessary Session Only
Load Balancer Cookies ARPT1
ARPT2a
ASPSESSIONID
CCCRSAQD
These cookies are used to help ensure that the content of your page loads quickly and effectively by distributing the workload across web servers. They are deleted when you close your browser. Strictly Necessary Session Only
Webtrends

WT_FPC  Used for maintaining anonymised session and user identification across the websites sub-domains. Performance 10 Years 
Responsive Anonymously tracks what device type the site is being accessed on (based on screen resolution) - PC / Tablet / Smart phone  Performance 1 Day
ACOOKIE  is used for anonymised cross domain tracking e.g.  Recording if a visitor moves between www.rolls-roycemotorcars.com and pre-owned.rolls-roycemotorcars.com Performance 2 Years

WT_NAVI   
is set in order to track which navigation elements are used when navigating the site (main menu, teaser, footer etc.) Performance Session Only
Google Analytics

__utma Records anonymised data about a users visits to a site including:  first visit (unique visit); last visit (returning visit); Days and Visits to purchase calculations etc.  Performance 2 Years
__utmb 
& __utmc
These cookies work in tandem to calculate visit length. Google __utmb demarks the exact arrival time, then Google __utmc registers the precise exit time of the user. Performance Both expire after 30 mins of inactivity
_utmz notes where an annoyomised  visitor arrived from, grouping the information into type e.g. via a  search engine, social media, direct. This cookie also registers what keyword generated the visit (if relevant) plus geolocation data, to nearest city. Performance 6 Months
__utmv creates  groupings based on anonymised user actions, for example, create a group for all visitors who viewed a particular link or advert.  Performance 2 Years
_ga (Universal Analytics) This cookie is used to store a unique client identifier (Client ID), which is a randomly generated number. Once the ID is generated it's stored in the cookie and is included with each hit / request sent to Google Analytics. This ID is later used by Google Analytics servers to calculate user, session, and campaign data.
The _ga cookie is a first-party cookie that can only be accessed by the domain on which the JavaScript is run.
Performance 2 Years
Brightcove Player BC_
BANDWIDTH
Detects initial bandwidth capability of a visitors computer or device. This cookie helps to significantly improve initial rendition selection for viewing videos. If you disable this cookie, Video Cloud will still detect bandwidth by using the Brightcove Bootloader swf. Without the cookie, this must be done on each player load, consuming more bandwidth and possibly resulting in a poorer quality initial rendition. Performance Session Only
DoubleClick DoubleClick
Tags 
DoubleClick cookies are used to help measure the effectiveness of online advertising campaigns and to try and avoid  repeatedly showing adverts the user has already seen.  The names and numbers of these cookies used on our site will vary, depending upon the number of  advertising campaigns that are active at the time of your visit.

No personally identifiable information is used or stored by DoubleClick cookies.
Targeting/ Advertising 30 Days